Privacy & Terms

Terms and Conditions

In Summary

To use this website or booking through direct contact with Experiential Wellness, you agree to be legally bound by the following terms and conditions. All bookings are accepted on the basis that you have read and agreed to all of these terms and conditions, which are designed to protect both customers and our company.

Rates

All rates will be quoted in US dollar, inclusive of service charge, local and government taxes and non-commissionable. Rates offered are subject to change after the agreement has expired.

Payment

All bookings will be confirmed after deposits are made by Credit Card or Telegraphic Transfer to the below bank information. The final payment for your vacation is due 30 days prior to arrival and must be in full amount.

Cancellations

All requests for cancellations must be submitted in writing to info@experientialwellness.com. For any cancellation made more than 45 days prior to arrival, customers will receive a full refund less the actual administrative fee. Cancellations made between 30 to 44 days prior to arrival will receive a partial refund of 80% less the actual administrative fee. Cancellations made less than 30 days prior to the date of arrival are non-refundable. In addition, please note that special cancellation conditions may apply to accommodations, airline fares, and some types of transportation. Our company shall not be held liable or responsible if certain hotel rooms and air tickets are not changeable or cancellable.

Force Majeure

Experiential Wellness shall not be held liable or responsible for failure to execute arrangements specifi herein directly or indirectly occurred by or through or in consequence of war, strikes, riots and Acts of God or conditions beyond our control. It is expressly agreed and declared that the proper law of the agreement is the of Thailand and that any disputes, action or other matters arising there under shall be determined in accordance with the laws and procedures of Thailand and under any and all circumstances.

Privacy Policy and Cookies Notice

In Summary

This website uses Google’s Analytics and Adwords remarketing service to collect data from our visitors and re-advertise to them again on third party websites including Google and its partners. Howevernon, all personally identifying data will never be captured by us or used in the cookies. We respect the bounds of the Google Analytics and Adwords Terms of Service.

What personal information is collected?

We do not collect any personally identifying data on our website. However, we do collect our visitors’ IP address, only the address assigned to them on the date they visit this site. Also, we collect general information from our visitors, rather than their name or other identifying information, such as how often they visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site.

Will my information be shared to third parties?

Our ability to use and share information collected by Google Analytics about your visits to this site is specifically restricted by the Google Analytics Terms of Use and the Google Privacy Policy. According to Google, the data collected will never be altered or retrieved by services from other domains. This means that the cookies are linked to this specific website domain, and we will only use that cookie data for statistical analysis related to your browsing behavior on this website.

We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google.

Can I set my own preferences?

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. Also, you can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. For more information on Google Analytics, please visit Google Analytics: http://www.google.com/analytics/tos.html